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Winbox is a safe, secure, and registered trademark, located at 30, Ghar Id-Dud Street, Sliema SLM1572, Malta. It is regulated and licensed by the Government of Curacao and operates under the Master License of Gaming Services Provider, N.V. #365/JAZ. Winbox offers a distinguished and state-of-the-art Live Dealer Casino, Sports, Keno, Lottery, and more. You can experience truly exciting gaming with attractive promotions, bonuses, high rebates, and a comprehensive loyalty program.

Just click HERE which you will be guided with easy steps and your way for more exciting experience.

A UID is your account's username, similar to your name. Its purpose is to protect the accounts of most user groups, prevent misuse and fraud by malicious users, and provide a secure experience for everyone.
Note: The UID account cannot be changed.

Step 1: Log in to WINBOX, then navigate to “Me” > “Wallet” > “Top Up”.

Step 2: Select a bank that is convenient for your deposit or transfer.

(Note: The chosen bank will be linked to your account and cannot be changed immediately.)

Step 3: Check the box to agree to the terms, then click “Next”.

Step 4: Enter the amount you wish to recharge and click “Submit”.

Step 5: Click the (+) icon to upload a deposit or transfer document, then click “Submit” again.

Wait for the system to verify your information. If all steps are followed correctly, the recharge will be completed within 5 minutes.

Note: WINBOX may periodically change the bank account name and number. Ensure that your deposit or transfer is made to the correct current bank account.

Step 1: Log in to WINBOX, then go to "Me" > "Wallet" > "Withdraw".

Step 2: Enter the amount you wish to withdraw and click "Submit".

(Note: Please double-check your bank account information for accuracy. The company will not be responsible for any loss.)

Wait for the system to verify the withdrawal amount and details. The withdrawal will be completed within approximately 10-20 minutes.

Winbox’s promotions may be presented in the Winbox App, Website Popup or via Email, keeping you updated with our latest offers. Alternatively, you can visit our Promotions page to explore the current offers and choose the ones that interest you, or contact Customer Service for further inquiries. Please ensure you read the terms and conditions to be eligible.

Notes: To avoid being ineligible or missing out on great deals, every member must claim their promotions according to the instructions provided before the promotion expires to enjoy Winbox’s highest benefits.

a. How can I be sure that Winbox Live Casino is fair? Winbox is Asia’s leading brand, fully safe, secure, and a Registered Trade Mark. The brand and registered business are located at 30, Ghar Id-Dud Street, Sliema SLM1572, Malta. It is regulated and licensed by the Government of Curacao, operating under the Master License of Gaming Services Provider, N.V. #365/JAZ. This ensures security and fairness, with all transactions being monitored.

b. Return To Player (RTP) Winbox is regulated to ensure fairness for all members. The Return to Player percentage (RTP%) measures the returns awarded by a game as a percentage of all bets made. The table below describes the theoretical average RTP for each game. These values are based on mathematical calculations of game design, including all possible outcomes and influencing factors such as the number of decks. They represent the expected average performance of the game over time, based on historical records and may not necessarily indicate future payouts.

c. What would happen if a dealer makes a mistake? In the unlikely event that a dealer makes a mistake, the Winbox casino Pit Boss will be called to adjudicate the situation. If the game can be continued, it will resume fairly. Otherwise, the game will be canceled and all bets will be returned.

d. Can my bets be reversed or canceled? No. All bets placed are final and cannot be reversed or canceled.

How many Live Casino providers does Winbox offer? Winbox offers all the famous live casino games as listed in the table below:
AE Sexy
Hot Road
BG Gaming
SV888
Asia Gaming
PlayTech
Evolution

How many slot games does Winbox provide, the list is as below :
Lucky365
PokerWin
JDB
Monkey King
Play8
Acewin
SpadeGaming
Pragmatic Play
JILI
Kingmidas
Mega888

a. What is Sports? Sports betting is a widely known and popular option among many enthusiasts. Winbox currently offers sports betting through three providers, each offering a variety of betting types.

b. Is there a minimum or maximum bet limit? In the sportsbook, there are generally minimum and maximum bet limits that vary depending on the event or match involved. Winbox advises checking the rules and bet limit table for each game and bet type before placing any bets.

c. Eligible to claim sign-up bonus? New members can claim one (1) Sign-Up bonus during their first deposit and fund transfer into a selected wallet. Existing members who have previously claimed this bonus are not eligible to claim it again.

d. Can my bets be reversed or canceled? No. All bets placed are final and cannot be reversed or canceled.

How many Sportsbook providers does Winbox offer? Winbox offers all the famous Sportsbook as listed in the table below:
Maxbet
BTI
RCB988
SV888
CMD368
SBOBET
9Wickets
E1 Sports

We offer a variety of online 4D lottery betting options from companies such as Magnum 4D, Damacai, ToTo 4D, Singapore, Sabah, STC, Cashsweep, and LUCKY HARI HARI.

4D is a popular lottery draw game in Malaysia and Singapore. A 4D lottery ticket consists of a combination of numbers from 0000 to 9999, providing a total of 10,000 different four-digit numbers. If your chosen four-digit number matches the winning number in the 4D results, you win the draw. In Malaysia, 4D lottery shops are widespread. However, placing bets can be tedious as you need to locate these shops and place your bets individually with each company, all before 7 PM. To bet on 4D lotto conveniently anytime and anywhere, you should try EKOR. EKOR offers higher winning 4D odds and allows you to place your bets easily using your mobile device.

1.1 Terms and Conditions Overview
The following provisions define the terms and conditions that govern your access and participation in any "play for real" services provided by The Company, referred to as "The Company," "we," "our," or "us" as the context requires. These provisions are intended to be read in conjunction with the "Betting Rules," "Privacy Policy," and any other Terms and Conditions governing the use of the Services and Website(s) and the Information comprised therein (collectively these "Terms and Conditions").

1.2 Definitions
"Games": The internet gaming system accessible and/or offered on the Site. "Betting" or "bet(s)" for the purpose of these Terms and Conditions includes, without limitation, wagering, gaming, and gambling conducted in relation to any and/or all of the Service(s) offered on the Website(s).

"Device(s)": Any application access devices, including but not limited to personal computers, laptops, mobile phones, personal digital assistants, PDA phones, and hand-held devices employed for the use of the Website(s) and Services.

"Software": Any computer program, data file, or any other content (including any user information relating to the foregoing) that is required to be installed on your Device to enable you to use and access the Website(s) and Services.

"Sportsbook": The internet gaming system accessible and/or offered as part of the Website and all related services and online gaming activities.

"Services": The Software and Games together made available from time to time.

"Your account or Account": An account opened by you to be used to manage the payment of funds in relation to your use of the Website and Services.

2.1 Eligibility to Play
You can only play the Games for money if you meet the following criteria:
- You are 18 years of age or older.
- You have reached the legal age to play the Games in your country of access.

You are not allowed to register on the Website and use our services if you are a resident of Aruba, Australia, Bonaire, Curacao, France, Iran, Iraq, Netherlands, Saba, Spain, St. Maarten, Statia, the U.S.A or its dependencies, or the United Kingdom. We reserve the right to refuse customers from any other countries in addition to the aforementioned jurisdictions at our discretion.

2.2 Consequences of Ineligibility
If you are not entitled to participate, Winbox reserves the right to:
- Immediately prevent your participation in Games and withdraw your account.
- Report you to the relevant authorities.

2.3 Registration Agreement

By clicking on the relevant "JOIN AND REGISTER" button during your registration, you acknowledge and accept that:
- You are at least 18 years of age and legally capable of entering into binding contracts, including these Terms and Conditions.
- You have read, fully understood, and accepted these Terms and Conditions.
- These Terms and Conditions constitute a legally binding agreement ("Agreement") between you and Winbox regarding the use of the Services.

2.4 Account Restrictions

You cannot transfer, sell, or pledge Your Account to another person. This prohibition includes the transfer of any assets of value of any kind, including but not limited to ownership of accounts, winnings, deposits, bets, rights, and/or claims in connection with these assets, whether legal, commercial, or otherwise. The prohibition on such transfers also includes, but is not limited to, encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation, and/or gifting in cooperation with a fiduciary or any other third party, company, natural or legal individual, foundation, and/or association in any way, shape, or form.

3.1 Amendments to Terms and Conditions
We reserve the right to amend, update, and modify these Terms and Conditions without prior notice, at our sole discretion. The amended, updated, or modified Terms and Conditions shall become effective upon publication on the Website(s). Continued use of, access to, and participation in the Services on or through our Website(s) and Device(s) after such publication constitutes your acceptance of the modified or updated Terms and Conditions.

3.2 Responsibility to Stay Informed
You acknowledge and agree that it is your sole responsibility to check, read, and understand any amendments, updates, and/or modifications. Winbox does not have an obligation to notify you of such amendments, updates, and/or modifications. If you continue to use the Website after such amendments, updates, and/or modifications, you automatically agree to be bound by them, whether or not you have had notice of, or have read, the relevant amendments, updates, and/or modifications.

4.1 Use of Information
The information, material, and data provided or made available to you on the Website(s), Services, and/or in any other form, including but not limited to marketing programs and materials, results, statistics, sporting data and fixture lists, odds and betting figures, text, graphics, video, and audio content (the "Information"), belong to Winbox and our licensors. They are meant for your personal and non-commercial use only.

4.2 Restrictions on Use
You may not, in any way or by any means, adapt, copy, modify, reproduce, store, distribute, display, publish, transmit, sell, rent, lease, or license any part or whole of the Website or otherwise make the Information available to any other person, website, or media without our prior consent.

4.3 Intellectual Property Rights
The Software, Services, and Information provided on the Website(s) are protected by copyright, trademarks, and other forms of intellectual and proprietary rights. All rights, title, and interest in and to the Software, Services, and Information on the Website(s) are owned by, licensed to, and/or controlled by Winbox and/or our licensors. You acknowledge that you do not acquire any rights, interests, or licenses to the Software, Services, and Information through your use of the Website(s).

User Warranties and Undertakings
As a condition of using the Services, you warrant and undertake that you shall not use or access the Website(s), Services, Software, and/or the Information for any purpose that is unlawful under any law applicable to you or that is prohibited by and/or in breach of these Terms and Conditions. In particular (and in addition to all other representations and warranties set out in these Terms and Conditions), you warrant and undertake as a condition of your use of the Services:

Personal Use : You are acting on your own behalf and in your personal capacity, not on behalf of another person.
Legal Capacity : You are not restricted by limited legal capacity.
Gambling Addiction : You are not diagnosed or classified as a compulsive gambler.
Legal Age : You are of legal age, 18 or older.
Risk Awareness : You are fully aware of the risk of losing money while using the Services.
Source of Funds : You are not using or depositing money that originates from illegal or unauthorized activities.
Payment Processing : You agree that the Provider or a payment processing company on the Provider's behalf will handle all financial account transactions ("Payment Processor"). You agree that the Payment Processor reserves the right to withhold any payments (deposit & withdrawal) if they have reason to believe or suspect that you may be engaging in or have engaged in any fraudulent, unlawful, or improper activity.
Account Security : You will not allow others to use your account for any criminal or otherwise unlawful activities, including, without limitation, money laundering, under any law applicable to you or us.
Confidentiality : You will keep your username, account number, and password secure, confidential, and protected against unauthorized access or use. You will notify us immediately if you misplace, forget, or lose your account name or password.

6.1 Membership Application
In order to bet with Winbox, you must complete the application for account opening and membership. We reserve the right to reject your Membership Application without reference to you or assigning any reason whatsoever.

6.2 Accuracy of Information
You represent and undertake that all information supplied when registering and completing the Membership Application is accurate, true, kept up-to-date, and complete in all respects, including your name, sources of funds (including the relevant bank accounts and card numbers), and residential address.

6.3 Confidentiality of Personal Information
We will take reasonable and appropriate measures to ensure that any personal information disclosed to us shall remain confidential. We will not report or disclose your personal data or betting information unless compelled to do so by any applicable laws and regulations.

7.1 Acceptance of Bets
We accept bets for games that are advertised on the Website(s) and/or through the Device(s). All such bets are subject to the Betting Rules applicable to each event or game and to these Terms and Conditions. If a manifest error or mistake occurs or an incorrect participant is quoted for any event, all bets placed on that event shall be void. In the event of any malfunction to the Winbox gaming system, Winbox reserves the right to void any and all bets placed.

7.2 Right to Decline Bets
Notwithstanding any other provision in these Terms and Conditions, Winbox reserves the right, in our absolute discretion, to decline all or part of any bet placed without providing any reason whatsoever.

7.3 Account Suspension and Closure
Winbox reserves the right to suspend and/or close a customer's account at any time if it is believed that you have breached any of these Terms or have acted in a manner of cheating, hacking, attacking, manipulating, or damaging the normal betting spirits. Any winnings and/or payouts, including the balance in the account, shall be deemed forfeited and invalid.

7.4 Abnormal Bets
Any forms of "abnormal bets," including the use of artificial intelligence or "bots" on the Internet, will be VOID without prior notification. Any attempt or actual use of artificial intelligence by members will lead to termination of their account.

7.5 Responsibility for Activities
You are responsible and liable for all activities and transactions that take place through the use of any of the following:
- Your name
- Your account number
- Your username and password

8.1 Ownership of Software
You hereby acknowledge and agree that the Software made accessible to you is the property of Winbox, and you do not gain any rights to such Software whatsoever. You may not, in any way or by any means, adapt, copy, modify, reproduce, store, distribute, display, publicly perform, broadcast, publish, transmit, sell, rent, lease, license, or otherwise communicate or make available such Software to any other person, website, or on any other media and/or device.

8.2 License to Use Software
Winbox grants you a personal, non-exclusive, non-transferable, and revocable license to install and use the Software on your Device(s) (the "License") PROVIDED THAT such installation and use are made through a Device of which you are the primary user.

8.3 Purpose of the Software
The Software is licensed and distributed by Winbox solely for the purpose of enabling users of the Software to fully access and utilize the Services.

8.4 Restrictions on Software Use
You are not allowed to:
- Install or load the Software onto a server or other networked device.
- Copy, distribute, transfer, or assign the Software to any other person.
- Rent, lease, sublicense, or transfer the Software to any third party.
- Create or provide any means through which the Software may be used by others.
- Translate, decompile, disassemble, modify, reverse engineer, adapt, or create or make any attempts to create derivative works based on the whole or part of the Software.
- Use the Software in a manner prohibited by applicable laws or regulations.

Information Collection
Winbox may collect the following information about you:
- Name
- Email Address
- Personally Submitted Preferences
- Date of Birth
- Country of Citizenship
- Physical Address
- Identification Number
- Government Issued Identification
- Location Data
- Device Information
- IP Address

Methods of Information Collection
Winbox may use the following methods to collect personal information about you:
- The information you submit to Winbox when creating an account.
- Your conversations with our employees.

Purpose of Information Collection
Winbox will only use lawful and fair methods to collect information about you for the following purposes:
Know-Your-Customer (KYC) Identity Verification : To verify your identity as required by regulatory authorities.

Marketing Communications : If you opt to receive Winbox’s marketing communications.

Membership Approval : To approve your application for Winbox membership or any affiliated subdomains.

Service Delivery and Enhancement : To deliver and enhance our services to you as a member.

Security and Legal Compliance : To verify your identity and confirm your membership for security reasons and legal compliance.

Account Maintenance : To maintain your membership account.

User Experience Improvement : To enhance the website and telephone user experience, or to create, develop, and customize services and/or products that meet your preferences, including market research and promotional activities.

Product and Service Information : To inform you about our products or services that we believe may interest you through email, SMS, or telephone communication.

Business Operations : To compile aggregate data about members through demographic profiling and database analysis. Such data may be shared with potential and existing stakeholders to facilitate more efficient business operations for Winbox.

Periodically, we may use your personal information to notify you about our products, services, and/or promotional activities of Winbox via email, SMS, telephone, or mail. If you wish to stop receiving any or all parts of marketing or promotional information from Winbox, please contact us at any time by email at winboxasia@gmail.com. We are happy to assist you.

Occasionally, we may reach out to you via the contact methods you provided during your membership registration for the management and administration of your Winbox account. Please be aware that your decision to opt-in or opt-out of our marketing communications will not impact such administrative communications.

We are committed to ensuring all personal information collected, used, or disclosed is accurate. Additionally, all personal information is encrypted and stored in a safe and secure environment accessible only by authorized personnel. We will only collect and store the personal information listed in this privacy policy, which is collected through your use of our Website and/or Services for the purposes of resolving disputes, establishing legal defenses, conducting audits, pursuing legitimate business purposes, enforcing our agreements, and complying with applicable laws.

Once the personal information is no longer necessary for any purpose allowed under the APPs, including our legal or operational obligations, Winbox will take action to destroy or permanently de-identify the personal information we hold about you.

By registering an account with us, you acknowledge that data transmission over the internet is not completely secure. Therefore, Winbox does not guarantee or warrant the security of any information you transmit over the internet. You are fully responsible for the personal information that you transmit to Winbox. Although Winbox will make every effort to safeguard your personal information from misuse, loss, unauthorized access, modification, or disclosure using password-protected systems, databases, and Secure Socket Layer (SSL) once your personal information is transmitted to our Website, we cannot guarantee complete security.

Your use of our Services or the act of providing personal information to us implies that you agree that we may contact you via the contact methods you provided during account creation regarding issues of security, privacy, and administration.

All related parties in Winbox, including employees, agents, and contractors, will take all reasonable steps to keep every member’s personal information and trading behavior confidential. However, Winbox cannot guarantee the security and confidentiality of public information. Public information includes, but is not limited to, information posted on bulletin boards or uploaded on social media (e.g., Facebook, Instagram, Twitter, and Chat Rooms).

Except as expressly included in this Policy, this Policy addresses only the use and disclosure of information we collect from you. We cannot ensure the protection of any information you provide to third-party online sites that link to or from our services or any information collected by third parties administering our affiliate program (if applicable) or any other program, as these third-party online sites are independently owned and operated. Any information collected by these third parties is governed by their privacy policies, if any. We encourage you to review their privacy policies before disclosing your personal information to them.

Winbox is committed to preventing children from using our services by rejecting their account creation and personal information. While we take measures to prevent underage gambling, parents or guardians should monitor their children's internet use by installing internet screening software and signing out of accounts after use. This also applies to people who share a computer with others. The responsibility of protecting the confidentiality of your account information, such as username and password, falls on you.

To access the personal information that we hold about you, you may click the “Settings” link on the website or reach out to us by email at winboxasia@gmail.com. If your request is reasonable, we will grant you access to your personal information within a considerable period of time. If we find that granting you access to your personal information violates the APPs, including negatively impacting the privacy of another individual, we will not grant you access. However, we will attempt to find another way to fulfill your request.

For the avoidance of doubt, nothing in this Privacy Policy shall prevent us from retaining your personal information where we are required to do so by law.

In the event that Winbox no longer has a legal basis to continue processing or storing your personal information, you may request us to delete or remove it. However, Winbox reserves the right not to comply with your request if there is a legal obligation to keep your data. Please note that under GDPR Article 17(3)(b), legal requirements take precedence over the right to be forgotten. Therefore, we may retain your data for five years. After this period, we will be able to process your request.

To request the removal of personal information, please contact us by email at winboxasia@gmail.com

Should you have any questions or wish to apply for access or correction, or file complaints regarding the ways we handle your personal information, please do not hesitate to contact us by email at winboxasia@gmail.com

New Registration Guide

STEP 1 : Download "WINBOX" App

  • For IOS user - CLICK HERE
  • For Android user - CLICK HERE
  • Once Completed the installation of “WINBOX” into your phone, you need to create your own WINBOX account
  • Click "New User Registration" button, scan the recommender QR code or export the QR code directly from the photo in your album
  • If you do not have any referrer, please click "Register as a Visitor" button to register your account.

STEP 2 : Create your own WINBOX UID

  • UID is the account username for login into APP WINBOX
  • When entering the registration page, you need to create a new login ID and required to set a password
  • UID last three characters cannot be all numbers, and the first character must start with a letter (a-z) and the length required at least 6 and maximum 15 characters. (For eg: abcd88 or abc1d23)
  • Password need to be at least 6 digits, Can either all in numbers or letters mix with numbers. (For eg: 123488 or abc123)

STEP 3: Binding your phone number and email address

  • Once you completed setting your own UID and Password.
  • Click "Next" to enter the binding page
  • Fill up with your mobile phone number or email address in order to receive the verification code
  • Once you completed all the above steps, CONGRATULATIONS you created your own WINBOX Account.

New Registration Guide

UID is the Username of your Account; it’s just like your name.

It serves the function to ensure the protection of the account of the majority of user groups, avoid malicious users from misappropriation and fraud, and let all users get the most secure experience.

Note: UID account cannot be changed


What should do if forget UID account?

Step 1: Click "Help" at the bottom right in the login page to find "Forgot UID"

Step 2: Select the option of your “mobile phone number or email address” to restore your UID

Step 3: Enter your mobile phone number to receive the verification code then you will get back your UID


What should do if forget UID account?

Step 1: Find "Forgot Password" at the bottom right in the login page and choose to reset the password

Step 2: Select the “mobile phone number or email address” to reset the password

Step 3: Enter your correct UID account number and mobile phone number or email address to receive the verification code

Step 4: Enter your new password into the 2 box and click "Next" to complete the reset.


About Binding

How to bind email address?

Step 1: Login in to WINBOX > Me > Picture Avater > Email

Step 2: Enter your email address and click Send Verification Code to your email

Step 3: Enter the verification code you just received (from email)

Step 4: Click "Next" to complete the binding


How to bind mobile phone number?

Step 1: Login in to WINBOX > Me > Picture Avatar > Mobile No

Step 2: Enter your mobile phone number and click Send Verification Code to your mobile phone

Step 3: Enter the verification code you just received (from SMS)

Step 4: click "Next" to complete the binding


Why should bind mobile phone number or email address?

Binding a mobile phone number or email address is convenient for you to change the password or find the password in future. It can be used to receiving the verification code


How to bind bank account

If user didn’t bound your bank account for withdrawal, then the system will directly let user to choose which bank account for withdrawal

The following steps show how to bind with your bank account:

Step 2: Click "Add Bank Account", enter the account name and account number, click "Next", click Send Verification Code, and fill in the verification code to complete the bank binding.

Step 3: Select your bank type, enter your account name and account number, and click "Next"

Step 4: Click to send the verification code, and fill in the verification code to complete the bank account binding


Payment PIN

What is a payment pin?

Payment Pin is to ensure the safety for all of our users.

So by creating the payment pin it serve as a code for secondary security.

During the transfer and withdrawal process, you have to enter your payment pin so to complete the whole transfer process.


How to create a payment pin?

If the user does not create a payment code before transferring, the system will direct the user set the payment code as follows:

  • Log in to WINBOX, click "My">"Settings">"Modify Payment Code" and set the payment pin twice

Note: The payment pin consists of 6 digits. In order to protect your account, please do not set a too simple password such as: 123456 or 888888.


Chips

About the Chips

  • The chips can be obtained through the system and it will calculated based on the rebate from your subordinate players bets and your total bets
  • Furthermore, chips can also be obtained from the “LIONKING” game platform. LIONKING will rewards lots of "PRIZES" occasionally and users will be rewarded by obtain chips with different amount at LIONKING.
  • A small green chip logo appears at the game icon, it means that such game supports chips for entertainment. Now there are “EKOR”, “Poker Win” and “Lion King” support to play with chips
  • The chips are a rebate given to the majority of user groups but it cannot withdraw. Nevertheless as long as it is a valid bet, it will automatically be converted into credit
  • The chip will be automatically dispense into the user's wallet through the system based on daily basis at GMT + 8 15:00 to 16:00 time period
  • The total-bet will be reset daily, and the calculation of the total bet start and reimbursement time is from 12:00 till 11:59 the next day.